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How Do I Place An Order? It's Easy!
What Is The Minimum Order I Can Place? The minimum order amount $250
Can I place An Order Today and Pay Tomorrow? Yes. Please be sure that when you pay it is in dollars only as your order will not be processed if payment is incomplete.
How can I make a change to my order? To make a change please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 48hours of placing your order and let us know. If your order has not been dispatched within this period, we should be able to make the change for you. Please include the name on the order, your email and what you would like changed.
How do I confirm that my order has been received? You should receive an email confirmation of your order as soon as we receive it. We will also send you an email confirming the receipt of your payment. Your order will be placed when we receive your payment.
Why didn’t I receive a confirmation email? Some email providers may consider our confirmation email as spam or block them completely. Please check your spam folder for your email. If you are unable to find it, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to confirm that we received your order. PAYMENT INFORMATION What payment methods do you accept? At the moment, we accept payment via bank deposits and Paypal. We are in the process of incorporating payments via Visa & MasterCard. Bank Deposit Information: Stanbic IBTC Bank PLC A/C Name: Uchenna Chukwudi Florence Iwegbue A/C No: 7300181904 ( Dom Acct) Bank Name: Stanbic IBTC Bank PLC
Details For the Teller: Amount must be paid in Dollars Only. Name of Person / Depositor whose name is on the order form Phone Number of the person as shown on the order form
Note that if you are paying at at a bank & you get there late, your payment may be processed the following business day.Your order can only be processed when your payment is received.
Wire transfers should indicate the name on the order & Coastal Stylists Inc E.g.Nancy Dyson (Coastal Stylists Inc) Stanbic Bank Main Office Locations Lagos Abuja Port Harcourt
What exchange rate do I use? None necessary. All monies must be deposited in Dollars only. This helps us avoid confusion and keep all transacions and expectations fair and clear.Contact Us for any questions.
DELIVERY INFORMATION We deliver to almost All Countries in the world. Contact Us to Verify. Service Charges Please see the chart below. We charge per order placed by an individual or a group of individuals. These charges differ from the delivery charges of the affiliate stores. You are expected to include their delivery charges in your order. If delivery is free, you will not be expected to include a delivery charge. Example: If you shop at 3 different shops and each shop charges $7:00 to deliver to us, you are expected to include the $21 delivery fee to your order total. This fee is separate from our Courier,Service & Item Charges which is explained below. An affiliate's Delivery charge does not count towards the minimum order requirement ($250). SERVICE CHARGES
SHIPPING FEES In Addition to our Service Charges, we add Shipping fees to cover Insurance & Taxes.
AFRICA COURIER SERVICE FEE: $85.
Do Delivery Charges Count Towards The Minimum Order Requirement? No. Delivery charges do not count towards the minimum order requirement. How long will it take to receive my order(s). Under 14 days. Orders are placed once payment is received. Based on the retailer's delivery schedule(Between 5-7 days to get to us ) , you can expect to receive your order from us no more than a week from then. Do I need to show proof of identification on delivery of the goods? YES. It must match the details on your order.Acceptable Forms of Identification Include:
What happens to my goods if on delivery I am not around in person to collect? In the event that you are not available at the given delivery address , you are required to pick up your goods in person, at our courier partner's office in Lagos. Please carry an appropriate means of identification. See Above.
What shipping methods are available and how much do they cost? We ship via a dedicated courier company based in the U.S.A. Shipping fees are shown above and include delivery charges. We do not charge you any other delivery fees!
All packages are shipped as standard delivery. To request for express delivery, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it 5 days before you place the order to avoid disappointments.
I live in Nigeria, Which Cities do you deliver to? We deliver to Lagos, Abuja and Port-Harcourt. SIZE GUIDE
I have not found my size on the site but I like the item offered. Please ensure that you choose your right size and if unsure, click on our live help button to get our Customer Services team to confirm from the stores if your required size is available.
How do I know my correct size? To ensure that the clothes you select are your size, check clothes which you have already.
Men Clothes Size Guide Suit
Shirts
Men Shoe Size Guide
Ladies Clothing Size Guide Dresses, Suits and Coats
Blouses
Ladies Shoe Size Guide
RETURNS INFORMATION I was sent the wrong item/I was sent a defective item. If you received the wrong item or it is defective, do not just mail it back to us. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you paid at the bank, include your bank slip number and order information.We will be happy to take care of it for you.
How do I exchange an item I purchased? Due to the retailer's time constraint, delivery time and processing, we are unable to offer exchanges at this time. If there are any other questions you have please feel free to email us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will be glad to take care of you. |
